British family say they have been 'abandoned' in Jordan by Wizz Air after low budget airline cancelled their return flight to the UK following Iran's missile strike on Israel

A British household are among dozens of travellers ‘abandoned’ successful Jordan aft Wizzair cancelled their Amman-London formation little an hr earlier take-off erstwhile Iran launched its drone and rocket onslaught connected Israel connected Saturday night.

The Deweys from Bristol, fearfulness they could beryllium stuck successful a warfare portion for weeks arsenic the low-cost bearer has stopped services successful and retired of Jordan, and is not booking passengers connected flights with alternate airlines.

Jon Dewey, his woman Sam, and their sons Gabriel, 23, and Jem, 18, had been visiting his 21-year-old girl Joely, who is studying Arabic astatine a connection schoolhouse successful the mediate eastbound state, implicit the Easter holidays.

But the household were ‘shepherded’ – on with different Wizzair passengers - into Amman airdrome car parkland connected Saturday night, aft Jordan closed its airspace, and watched arsenic Iranian drones and missiles were changeable down overhead.

Now the household are battling to find seats connected immoderate formation backmost to UK – astatine immense disbursal - earlier Israel mounts a retaliation onslaught connected Iran.

Jon, 57, told the Mail: ‘We’ve been successful Jordan visiting my girl Joely who is studying Arabic and is connected a six period placement successful the state from the University of Manchester.

‘We had a fantastic clip travelling astir Jordan which is simply a beauteous state – visiting the past metropolis of Petra, the Dead Sea and the Wadi Rum godforsaken oasis.

‘We were meant to beryllium travelling location connected Saturday [13th April] erstwhile our Wizzair formation was cancelled.

‘We had checked successful and had passed done information and past little than an hr earlier take-off determination was an announcement that the formation had been cancelled. There was nary explanation.

‘We looked astatine our phones and saw that Iran had launched its drone strikes connected Israel.

‘We were shepherded into the car parkland to hold for transport to instrumentality america to a edifice and we had a wide presumption of the aerial bombardments.

‘We each stood determination watching the burning debris arsenic drones were changeable retired of the sky.

‘There were respective explosions nearby. You could perceive the thump of bombs.

‘We felt a spot of panic. We were seeing these drones.

‘We didn’t cognize however agelong the onslaught was going to past oregon wherever the missiles were going to land.

‘Eventually we were picked up by a autobus astatine astir 4.30am and taken to the Crowne Plaza hotel.

‘We had a mates of hours of sleep.

‘But we heard thing from Wizzair.

‘They sent retired an email saying that the formation had been cancelled and to rebook via their App.

‘But the adjacent 2 flights – time [Tuesday 16th] and connected Thursday [18th] person been cancelled too.

‘The adjacent disposable formation successful connected Tuesday 23rd April. That’s much than a week away. How bash we cognize they are not going to cancel that flight.

‘Israel is threatening to retaliate against Iran.

‘We could beryllium stuck successful a warfare portion for weeks if that happens!’

Jon, a marque manager, added that the household each had important commitments astatine home.

He said: ‘My woman Sam is simply a teacher and she’s meant to spell backmost to enactment tomorrow.

‘My youngest lad Jem was meant to beryllium being backmost astatine schoolhouse today. He has A levels successful a month!

‘And Gabriel and I are some missing clients calls and appointments.

‘We person 2 dogs and a feline that my sister is looking after, and I person a sick parent who is 90.

‘We request to get home.

‘But Wizzair are doing nothing.

‘We mightiness beryllium retired of this edifice connected our receptor astatine midday tomorrow!’

‘We consciousness wholly abandoned.’

Jon continued: ‘It’s truthful frustrating.

‘Jordan has reopened its airspace. The skies are open, different airlines are flying but not Wizzair.

‘Apparently our level was diverted to Larnaca [Cyprus]. Why can’t our formation beryllium reinstated and Wizzair bring america home.

‘I’ve been scanning for alternate flights but there’s thing nether £2,000 for the 4 of america and that going each astir the houses – Cairo, Berlin and past London.’

British and European airlines person a work to supply accommodation and find alternate flights for passengers whose flights person been cancelled.

Wizzair support they person not abandoned their passengers successful Amman.

A spokeswoman said: ‘

‘We would similar to explicit our sincerest apologies to customers impacted by the cancellation of formation W9 5304 from Amman to the UK.

‘We cognize that this would person caused important disruption for those affected.

‘The wellness and information of our passengers and unit is our apical precedence and, successful this instance, the formation was cancelled owed to circumstances beyond our control.

‘All passengers were provided with proscription and edifice accommodation, and we person been successful interaction to outline their rights and options for guardant travel, including rebooking oregon requesting a refund.

‘Again, we apologise for immoderate disruption this has caused our passengers.’