WhatsApp rival
Telegram has launched new
Telegram
Business features. The company claims that the new features will help in streamlining communication between businesses and their customers. The Telegram Business features are currently available for free to all Premium users.
“Users can now convert their personal Telegram accounts into business accounts. As a result, they will be able to add their location and opening hours, organize chats with color labels, use automatic greeting/away messages and shortcuts for
quick replies
,” said the company.
Here are the new features introduced by Telegram
Location and business hours
Telegram users will now have the ability to seamlessly convert their profiles into comprehensive business pages. Users will now be able to add information such as location and operating hours.
Greeting messages
The update introduces a greeting messages feature which will allow businesses to craft greeting messages that are automatically sent to the users initiating contact for the first time. These automated responses support text formatting, media, and file sharing.
Away messages
Telegram Business users can now set up an away message, ensuring timely responses even during periods of closure or vacation.
Quick replies
Telegram Business introduces the convenience of preset responses, enabling users to send one or more messages with a simple command in any chat
English (US) ·