Sainsbury's shoppers person been near without online deliveries aft the store was deed with method issues.
The supermarket concatenation has confirmed an IT occupation has meant hundreds of online buying orders were cancelled, according to The Sun.
More than 500 shoppers person reportedly had issues with Sainsbury's online service, according to Downdetector.
Several enranged shoppers person taken to X (formerly Twitter) to aerial their frustrations aft their buying did not get this morning.
One lawsuit penned: 'Sainsbury's My transportation was owed betwixt 0730 and 0830. It didn't show, and I've had nary email, and my paper hasn't been charged.
Hundreds of Sainsbury's customers person been near without their online orders this greeting aft the concatenation was deed with method issues (file)
More than 500 Sainsbury's customers person reportedly been near without their online deliveries this greeting (pictured: Downdetector graph illustrating the reports)
'Are you capable to advise, please?'
A 2nd chimed in: 'Just adding myself to the database of clients expecting a transportation and ghosted by this morning.
'No bid confirmation, nary reply to DMs, telephone centre conscionable hangs up. How does this support happening??'
Another added: 'Hi my online bid hasn't arrived. I've tried calling lawsuit services but conscionable get chopped off. Any proposal connected however I tin find retired what's happened.'
'@sainsburys Apparently my bid has been cancelled but I've not received immoderate notification of this and cannot get to talk with anyone astir it arsenic my telephone keeps getting 'ended',' 1 shopper wrote.
Responding to 1 of the complaints, the Sainsbury's societal media relationship said: 'I'm atrocious for the tech issue.
'We're alert determination is an contented and we're moving to person it fixed ASAP. At this signifier I wouldn't beryllium capable to corroborate erstwhile your present volition happen.'
A Sainsbury's spokesperson said: 'A tiny method contented affected immoderate groceries online orders this morning.
'We person contacted these customers straight to apologise for the inconvenience.'
This comes soon aft a Sainsbury's apical brag apologised to customers for an IT meltdown that near thousands of shoppers without their groceries in March.
The 'technical issue' created chaos connected 1 of the busiest buying days of the week - a Sunday.
The market concatenation cancelled online orders and couldn't judge contactless payments - truthful shoppers either had to usage a carnal paper oregon wage successful cash.
Customers, who already faced agelong queues astatine the tills, were forced to desperately queue astatine adjacent ATMs, but galore machines ran retired of currency owed to the melodramatic uptick successful withdrawals.
CEO Simon Roberts sent an email to each shoppers confirming the 'affected systems are present backmost online' and stores proceed to beryllium unfastened and 'fully operational' astatine the time.
He apologised to 'every customer' that was impacted by the IT nonaccomplishment successful March and revealed that immoderate shopper whose online bid was not delivered volition person a voucher successful the coming days successful assistance marque up for the 'inconvenience'.
During the retailers erstwhile IT meltodwn, Sainsbury's confirmed it would interaction each customers affected by the glitch.