New 311 monitoring tool shows top complaints by neighborhood

9 hours ago 3

NEW YORK CITY (PIX11) -- Dealing with chronic problems in your neighborhood, a new 311 monitoring tool might make it easier to know you're not alone.

New York State Comptroller Thomas P. DiNapoli has released a new online tool to track 311 complaints by neighborhood in NYC. While 311 does have a publicly available online database of complaints, the comptroller's feature is the first to organize them specifically by neighborhood.

Residents can find a list of the top five complaints in their area by selecting their neighborhood from the drop-down menu or by searching their zip code for a further report breakdown. Some may find that the top complaints differ slightly between the overall borough, neighborhood, and zip code area.

"Being able to see where complaints are heaviest by type and location should make it easier for advocates, agency officials and policymakers to identify neighborhoods that need help or where resources should be focused.” said DiNapoli.

Additionally, a map shows the total number of service requests for each area and displays the areas with the most and the least calls to 311.

According to the 311 monitoring tool, the following complaints were the top five service requests across the five boroughs.

Top five 311 service requests in NYC

Illegal Parking
Noise - Residential
Heat/Hot Water
Blocked Driveway
Noise - Street/Sidewalk

Below is a further breakdown of the top service requests by borough.

Top five 311 service requests by borough

The Bronx

Noise - Residential
Heat/Hot Water
Illegal Parking
Noise - Street/Sidewalk
Unsanitary Condition

Brooklyn

Illegal Parking
Noise - Residential
Heat/Hot Water
Blocked Driveway
Noise - Street/Sidewalk

Manhattan

Illegal Parking
Noise - Residential
Heat/Hot Water
Noise - Street/Sidewalk
Unsanitary Condition

Queens

Illegal Parking
Blocked Driveway
Noise - Residential
Heat/Hot Water
Abandoned Vehicle

Staten Island

Illegal Parking
Noise - Residential
Street Condition
Water System
Abandoned Vehicle

Dominique Jack is a digital content producer from Brooklyn with more than five years of experience covering news. She joined PIX11 in 2024. More of her work can be found here.

Article From: pix11.com

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